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Terms & Conditions
Effective Date: 7 August 2025
Welcome to Coddle! These Terms & Conditions ("Terms") govern your use of our website www.coddle.in and the services and products offered therein. By accessing, browsing, or purchasing from our website, you agree to be bound by these Terms.
If you do not agree to these Terms, please do not access or use our website.
1. Use of the Website
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You must be at least 18 years old or accessing the site under the supervision of a parent or legal guardian.
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You agree to use this site only for lawful purposes and in a way that does not infringe the rights of, restrict or inhibit anyone else's use of the site.
2. Products & Services
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All products listed on www.coddle.in are subject to availability and may be withdrawn at any time without notice.
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We reserve the right to limit the quantity of products sold or refuse service to anyone for any reason at any time.
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The consumption of our energy drinks and organic consumables should be done as per usage guidelines printed on the product. Coddle is not responsible for any misuse or side effects arising from incorrect usage.
3. Pricing & Payments
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All prices listed on the site are in Indian Rupees (INR) and are inclusive of applicable taxes, unless stated otherwise.
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We accept payments via:
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Credit/Debit Cards
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UPI
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Net Banking
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Cash on Delivery (if applicable)
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In case of a failed transaction with a successful debit from your account, please reach out to our customer support team.
4. Order Processing & Shipping
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Orders are processed and shipped within the estimated dispatch timeline provided at checkout.
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Delivery times may vary based on location, public holidays, and external logistics factors.
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For more details, please refer to our Shipping Policy.
5. Cancellations, Returns & Refunds
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Orders cannot be cancelled once dispatched.
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Due to the perishable and consumable nature of our products, returns are not accepted.
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Refunds/replacements will only be provided for damaged, tampered, or incorrect items, subject to review of supporting evidence.
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For complete details, refer to our Cancellation & Refund Policy.
6. Intellectual Property
All content on this website, including text, images, graphics, logos, product designs, and software, is the intellectual property of Coddle or its content suppliers. Reproduction, distribution, or unauthorized use of any content is strictly prohibited.
7. User Conduct
When using our site, you agree that you will not:
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Provide false or misleading information.
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Attempt to access unauthorized areas of the website.
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Upload any harmful or malicious code (e.g., viruses, Trojans).
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Harass, abuse, or harm another person using our platform.
8. Disclaimer of Liability
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All product information is provided for informational purposes only and should not be taken as medical advice.
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Coddle shall not be held responsible for any direct, indirect, incidental, or consequential loss or damage resulting from the use or inability to use our products or services.
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While we strive to maintain accurate product information, we make no warranties regarding the accuracy, completeness, or reliability of any content.
9. Modifications
We reserve the right to update, change, or replace any part of these Terms at any time. Changes will be effective immediately upon posting. Your continued use of the site constitutes acceptance of those changes.
10. Governing Law & Jurisdiction
These Terms are governed by the laws of India. Any disputes arising shall be subject to the exclusive jurisdiction of the courts in Surat, Gujarat, India.
11. Contact Information
For any questions or concerns regarding these Terms, please contact us:
📧 Email: support@coddle.in
📍 Address: Shyamdham Chok, 1st Floor, 21, Sangna Society V.-1, Chorasi, Shyam Dham, Surat, Surat, Gujarat, 395006